Refund policy
We at Kannauj Heaven Brand believe in delivering an enchanting experience to our valued customers. We take pride in offering the finest products, and in the rare event that you find our product falling short of your expectations, we assure you a hassle-free and straightforward return and refund process.
We sincerely apologize if your order did not meet your satisfaction, and we are committed to making the return process smooth and regret-free.
About Return & Refund:
- Please notify us of your intention to return within 5 days from the date of delivery. Kindly reach out to us with your concerns via email at info@kannaujheaven.com or call us at +91 8738007866.
- In case the received product is damaged or fails to meet your quality standards, submit a return request, and we will organize a reverse pickup from your provided address. Ensure the product is unused and properly packed for the courier company's pickup.
- The returned product should reach us in its original, undamaged condition without any signs of tampering.
- Pack the product securely in a well-sealed box to prevent any damage during transit.
About Order Cancellations:
- Order cancellation is only possible if the items have not been shipped.
- If the order, paid for via credit card or net banking, has not been shipped, a full refund will be initiated.
- Once the order has left our warehouse, cancellation will not be possible, and it will be treated as a return.
Contact Us: For any inquiries or assistance, do not hesitate to get in touch with us.
- Via Email: info@kannaujheaven.com
- Via Phone Number: +91 8738007866
- Via this Link: https://kannaujheaven.com
We value your satisfaction and look forward to serving you with the best of our products and customer service at Kannauj Heaven Brand.